About Parakeet Health
“Due to increased call volume, wait times are longer than usual” - Every phone call, every time of day
Have you ever called your doctor’s office for yourself or a loved one and were put on hold for 10 minutes? It disrupts your day and is a huge waste of time.
Today, medical call centers are staffed with 25 to 200+ people making and answering calls all day long. Despite this massive investment, they only answer calls from 8 am -5 pm and patients still have to wait on hold during peak times.
Parakeet Health is on a mission to enable more affordable, effective, and enjoyable care by automating repetitive healthcare administrative tasks — starting with phone calls and texting. We’re building an AI patient engagement platform that enables patients and medical practices to communicate easily while reducing admin costs. Our conversational AI call center agent uses LLMs to automate repetitive admin tasks like appointment scheduling, patient outreach, and referral management through calls and texts 24/7.
We are venture backed by top-tier VCs including Canvas Ventures (investors in Doximity, Superhuman, Upwork), CoFound Partners, and StoryHouse Ventures. Our angels include the founder and former CEO of One Medical, former CTO of Twitter, and co-founder of Tend Dental.
About the Founding Team
We are a team of seasoned healthcare industry veterans (One Medical IPO, Doximity IPO, Epocrates IPO) and engineers (Microsoft, Twitter, Rippling, Primer AI). Our customers include national primary care practices operating in all 50 states as well as regional multi-specialty and urgent care health systems which care for 100,000+ underserved lives.
Healthcare is very hard. To win in healthcare, a traditionally slow-moving field, one must deeply understand healthcare workflows and know the right people to gain trust. With decades of experience in healthcare operations and AI, we have a deep network of friends and colleagues in this space which has accelerated customer acquisition.
In the news:
We're seeking a driven Senior Full Stack Software Engineer with a passion for AI, healthcare, and building 0 to 1 products. We have a robust pipeline of clients and an ambitious, customer-validated roadmap that we want to build out quickly. As the third engineer, you'll be instrumental in shaping the product and developing our AI agent and patient communication platform. You will: